Welcome to AERA! The terms "we", "us" and "our" refer to AERA. AERA operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a personalized shopping experience (the "Services"). AERA is powered by Shopify, which enables us to deliver the Services to you.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and address areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us permission to allow any minor dependents to use this site on devices you own, purchase, or control.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing and delivery address, and payment details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for the security of your account login credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.
We have made every effort to display our products and services accurately in our stores. However, please note that colors or the appearance of products may differ from how they appear on your screen, depending on the type of device you use to access the store and your device's settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be the same as depicted or described in our stores.
All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to a person, geographic region, or jurisdiction on a case-by-case basis.
When you place an order, you are making an offer to purchase. AERA reserves the right to accept or refuse your order for any reason at our sole discretion. Your order is only accepted once AERA has confirmed acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as AERA may not be able to process cancellation requests once an order has been accepted.
Your purchases may only be returned or exchanged in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, listed prices exclude taxes, shipping and handling fees, and customs or import duties.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, marks, text, displays, images, graphics, product controls, video and audio, and the design, selection, and arrangement thereof, are owned by AERA, its affiliates, or licensors and are protected by domestic and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written permission.
AERA's name, logos, product and service names, designs, and slogans are trademarks of AERA or its subsidiaries or licensors. You may not use such trademarks without the prior written permission of AERA.
SECTION 7 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites operated or maintained by third parties. We are not responsible for examining or evaluating the content or accuracy of materials or third-party websites you choose to access. If you decide to leave the Services to access these third-party materials or sites, you do so at your own risk.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
AERA is powered by Shopify, which enables us to deliver the Services to you. However, all sales and purchases you make in our Store are made directly with AERA. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and AERA, including any injury, damage, or loss resulting from purchased products and services.
SECTION 9 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read this privacy policy.
SECTION 10 - DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.
SECTION 11 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AERA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.
SECTION 12 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands.
SECTION 13 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 14 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@aera-earplugs.com.
